All orders may be placed through our email or you can telephone us
575-682-3327
Store Hours: We are open everyday except Thanksgiving & Christmas
(maybe a snow day) 10 a.m. - 5 p.m. Mountain Time We accept VISA, Mastercard & Discover
If mailing in your payment, upon completing your order using our shipping
system, you will receive an invoice with your shipment. If you pay by
personal check, we will not ship your order until your check clears (approximately 14 days).
Mailing Address Shipping Address
The Turquoise Shop The Turquoise Shop
P.O. Box 811 507 Burro Avenue
Cloudcroft, N.M. 88317 Cloudcroft, N.M. 88317
NOTE: All New Mexico residents MUST pay Sales Tax.
Shipping Information Orders will be shipped within 2-3 business days of your order date. Your credit card
will not be charged until just prior to shipping out your package. If you pay by check, your order is held until your check has cleared (approx. 14 business days).
Shipping Rates: (Continental U.S.) Orders are shipped via USPS First Class with
Delivery confirmation or by UPS. We ship most jewelry items at no extra charge.
Pottery & larger items will have the necessary freight and insurance charges added
to cost of item(s).
Return Policy
If you are not completely satisfied with any product, we will happily exchange the item as we have a return policy of store credit or exchange only.
Please notify us within seven (7) days of receipt of the merchandise you would like to return. Original shipping charges and return freight are the responsibility of the Purchaser and are not refundable. Returned merchandise must be in re-sellable condition. Shipping fees are not considered part of credit or exchange.
Privacy Policy
We do not sell, share, or in any way distribute your personal information. Any personal information you provide us is held strictly confidential.
Limited Warranty Policy
We stand 100% behind all our products within a reasonable time and condition of returned item. Jewelry will either be repaired at our expense within a period of 6 months or at minimal expense to customer depending on condition of item. After the
6 months, all repairs will be charged to the customers at lowest repair price available. (Return shipping & Insurance will be the customer's responsibility.)
